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Module: 3. Design

Lesson 5. Analytics and research

The main thing in the lesson

  • It is important to monitor not only quantitative metrics of application usage, but also qualitative ones — how users work with the application.

  • Для проверки предположений проведите исследования, например коридорные или карточную сортировку.

  • One of the options for the study is an interview. Even 5 interviews with different respondents are able to identify up to 80% of problems in the product.

  • Another effective tool is user feedback.

Useful links

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